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This privacy policy explains how we collect, use, and protect your personal data. By using our website or application, you agree to the terms of this policy. In case of any changes, we will notify you clearly through our communication channels.
We are committed to protecting your privacy and ensuring the confidentiality of your data. This policy applies to all the services we provide through the website and application.
We reserve the right to modify the privacy policy. You will be notified of any changes through the website or application.
8.1 When using our application to create advertising campaigns on social media platforms, you are fully responsible for complying with the policies and privacy terms of those platforms. We do not take any responsibility for the suspension or blocking of advertising accounts due to violations of the platform’s advertising policies.
8.2 Users must review the advertising policies of platforms such as Facebook, Instagram, Tiktok, and others to ensure that all advertising campaigns comply with the platform’s terms and conditions.
8.3 When linking your advertising accounts to our platform, we may access certain data such as ad performance, post engagement, and campaign statistics to improve user experience and provide customized analytics.
8.4 We do not share or sell your advertising data with any external parties. All data is used only for the legitimate purposes previously defined.
8.5 The application may offer features for managing comments and likes on published advertisements within the scope of permissions granted by the user.
8.6 We do not modify or delete any advertising content on behalf of the user. The user retains full rights to manage their advertising content according to the platform’s advertising policies.
8.7 Users can unlink their advertising accounts from our platform at any time through the application settings or via the linked social media platforms.
8.8 Once unlinked, we will no longer have access to the advertising account data and will stop processing any related advertising information.
8.9 Using our platform does not exempt users from their obligations to comply with the terms and policies of social media platforms. We recommend reviewing the terms and conditions of each platform before publishing any advertisement or managing content through our application.
9.1 We strive to provide high-quality services. However, if the user is not satisfied with the service, they may request a refund under the conditions stated below.
9.2The user is entitled to request a refund within 7 days from the date of subscription or payment, provided that the service has not been extensively used or significantly benefited from during this period.
9.3 Refund requests will not be accepted in the following cases: - If a significant portion of the services has been consumed. - If the terms of use have been violated or the service has been misused. - If the refund request is due to reasons beyond our responsibility (such as changes in social media platform policies). - If advertising accounts have been suspended or blocked due to violations of the platform’s advertising policies.
9.4 The user must submit a refund request via email or through the support form available in the application, stating the reason for the request and providing any supporting documents if necessary.
9.5 Refund requests will be reviewed within 5-10 business days, and if approved, the amount will be refunded to the same payment method used at the time of subscription.
9.6 We reserve the right to reject any refund request that does not comply with this policy or if it is found that the user has abused the policy.
9.7 For any inquiries regarding the refund policy, you can contact our support team for assistance.
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